Reading and import
Include file format, approximate file size, reader mode, and what happened. Do not attach private books unless support explicitly asks for a reproducible sample you are allowed to share.
Support
Help should begin with the edition and the action that failed.
Readream has not published a public support channel yet. This page records the useful details to collect while the Google Play release is being prepared.
Voices
Include voice level, American, British, or Mandarin selection, device RAM if known, and whether the model is installed or still awaiting download.
Writer Mode
Include the project action, whether autosave/recovery was visible, and the export type.
Public support channel
A support contact will be published with the public Google Play release. This site does not invent an email address before that happens.